Na Balam Hotel
Calle Zazil Ha No. 118 Playa Norte, Isla Mujeres, Mexico
Very good
99 reviews
Most popular services
Restaurant
Bar
Non-smoking rooms
Shuttle service
Free parking
Internet
Safety deposit box
Free Wi-Fi
Pool
Air conditioning
Daily maid service
Rooms
Choose dates to see prices
Standard Poolside with Two Double Beds
Guests: 4
Area: 56 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
This room is furnished with 2 double beds. It has pool views and garden views.
General:
Safe, Air conditioning, Fan, Private entrance, Tile/Marble floor, Trash cans, Smoke Alarm, Key access
Media & Technology:
TV, Flat-screen TV
Outdoors:
Balcony, Terrace
Living Area:
Sitting area
Bedroom:
Wardrobe or closet, Linens
View:
Garden view, Pool view
Accessibility:
Upper floors accessible by stairs only
Food & Drink:
Bottle of water
Bathroom Facilities:
Shower, Free toiletries, Toilet, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap
Poolside Suite
Guests: 6
Area: 68 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
1 x King bed(s) (181-210 cm wide)
Room description:
Boasting 1 bedroom, this spacious suite has 1 bathroom with a walk-in shower, a seating area and terrace where you can relax. The air-conditioned suite offers a flat-screen TV, a private entrance, a wardrobe, a safe deposit box as well as garden views. The unit offers 3 beds.
General:
Safe, Air conditioning, Fan, Private entrance, Tile/Marble floor, Trash cans, Smoke Alarm, Key access
Media & Technology:
TV, Flat-screen TV
Living Area:
Sitting area
Bedroom:
Wardrobe or closet, Linens
View:
Garden view, Pool view
Outdoors:
Terrace
Accessibility:
Upper floors accessible by stairs only
Food & Drink:
Bottle of water
Bathroom Facilities:
Shower, Free toiletries, Toilet, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap
Two-Bedroom Suite
Guests: 5
Area: 104 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
BedRoom
1 x King bed(s) (181-210 cm wide)
BedRoom
Room description:
This spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The suite's kitchenette, which features a refrigerator and kitchenware, is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV, a private entrance, a seating area, a wardrobe as well as an inner courtyard view. The unit offers 2 beds.
General:
Safe, Air conditioning, Fan, Private entrance, Tile/Marble floor, Trash cans, Smoke Alarm, Key access
Media & Technology:
TV, Flat-screen TV
Kitchen:
Kitchenette, Refrigerator, Kitchenware, Dining table
Living Area:
Sitting area, Sofa
Bedroom:
Wardrobe or closet, Linens
Food & Drink:
Bottle of water
View:
Inner courtyard view
Bathroom Facilities:
Shower, Free toiletries, Toilet, Additional bathroom, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap
Master Suite with Pool View
Guests: 4
Area: 64 m²
BedRoom
1 x Sofa bed (Variable size)
1 x Queen bed(s) (151-180 cm wide)
Room description:
Featuring a private entrance, this spacious suite also is consisted of of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with streaming services, a mini-bar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.
Food & Drink:
Tea/Coffee maker, Minibar, Bottle of water
General:
Safe, Air conditioning, Iron, Fan, Private entrance, Tile/Marble floor, Trash cans, Smoke Alarm, Key access
Media & Technology:
TV, Flat-screen TV, Streaming service (like Netflix)
Outdoors:
Balcony, Outdoor dining area
Living Area:
Sitting area, Sofa
View:
View, Garden view, Pool view, Inner courtyard view
Bedroom:
Wardrobe or closet, Linens
Kitchen:
Coffee machine
Accessibility:
Upper floors accessible by stairs only
Room Amenities:
Sofa bed, Socket near the bed
Bathroom Facilities:
Shower, Hairdryer, Bathrobe, Free toiletries, Toilet, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap
Traveler's reviews
8.5
Very good
99 reviews
Staff
8.81
Facility
8.2
Cleanliness
8.74
Comfort
9.05
Location
9.41
Price quality
8.07
Area Info
What's nearby
Unidad Deportiva Lombardo Toledano
15 km
Parque de la Región 236
16 km
Albercas Puerto
17 km
Parque Infantil del DIF
17 km
La Rejoyada
17 km
Parque de la S m 27
18 km
Parque de la S m 29
18 km
Parque las Palapas
18 km
Parque Ecológico Ombligo Verde
19 km
Parque de la S m 31
19 km
Restaurants & cafes
La Esquina - Food, Bakery & Bar
500 m
Rock Bar
550 m
Scorpio Bar
600 m
Beachin
100 m
Las Hamacas
100 m
Fénix
40 m
Beaches in the Neighborhood
Paraiso Beach
7 km
Pescador Beach
6 km
Isla Mujeres Beach
1.5 km
Norte Beach
50 m
El Cocal Beach
1 m
Closest airports
Playa del Carmen National Airport
85 km
Cancún International Airport
33 km
Public transport
Cancun Bus Station
17 km
Facilities - Na Balam Hotel
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Hand sanitizer in guest accommodation and common areas
- Process in place to check health of guests
- First aid kits available
- Access to healthcare professionals
- Face masks for guests available
Services
- Airport shuttle
- Tour desk
- Shuttle service (additional charge)
- Airport shuttle (additional charge)
- Daily housekeeping
- Shuttle service
Safety & security
- 24-hour security
- Key access
- Security alarm
- Smoke alarms
- CCTV outside property
- Fire extinguishers
Cleanliness & disinfection
- Use of cleaning chemicals that are effective against coronavirus
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Guest accommodation disinfected between stays
- Guest accommodation sealed after cleaning
- Property cleaned by professional cleaning companies
- Guests have the option to cancel any cleaning services for their accommodation during their stay
General
- Non-smoking rooms
- Family rooms
- Safe
- Smoke-free property
- Air conditioning
Physical distancing
- Contactless check-in/out
- Cashless payment available
- Physical distancing rules followed
- Mobile app for room service
- Screens or physical barriers between staff and guests in appropriate areas
Parking
- Parking
- Free parking
- Street parking
- Accessible parking
Food & Drink
- Restaurant
- Bar
- Wine/Champagne
- Fruit
Outdoors
- Garden
- Outdoor pool
- Outdoor pool (year-round)
- Outdoor furniture
Activities
- Fishing
- Diving
- Snorkeling
Internet
- Internet
- Wifi
- Free Wifi
Pool and Spa
- Beach chairs/Loungers
- Beach umbrellas
- Swimming pool
Food & drink safety
- Physical distancing in dining areas
- All plates, cutlery, glasses, and other tableware sanitized
- Delivered food covered securely
Transportation
- Airport pickup
- Airport drop-off
House Rules
Check-in:
15:00
Check-out:
12:00
Cards accepted at this property:
Visa, MasterCard
The Fine Print
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Frequently Asked Questions
Guests can check in from 15:00 and must check-out by 12:00.
At Na Balam Hotel, guests can choose from room types such as Standard Poolside with Two Double Beds, Poolside Suite, Two-Bedroom Suite and Master Suite with Pool View.
Free on-site parking is available for guests.
Nearby places to eat include Jax Bar & Grill (400 m) and Rock Bar (550 m).
Guests can communicate with the staff in English and Spanish at Na Balam Hotel.
The accommodation offers Accessible parking to make the stay easier for guests with reduced mobility.
It takes about 5 minutes to reach the property from Playa del Carmen National Airport.
The accommodation is located at Calle Zazil Ha No. 118 Playa Norte, Isla Mujeres, Mexico.
Nightly rates at hotel start from MX$3,243.
Na Balam Hotel offers several on-site food and drink options, including Restaurant and Bar.
An outdoor pool is available on site at Na Balam Hotel all year.
Guests can arrange transportation to and from the airport for a fee at Na Balam Hotel.
Guests will find several landmarks in the vicinity, including Monumento (13.5 km), Parque las Palapas (13.8 km), Parque Infantil del DIF (13 km) and Parque de la S m 29 (14.7 km), making it easy to discover the area around the accommodation.
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