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The Mermaid and The Pearl Boutique Hotel

The Mermaid and The Pearl Boutique Hotel

25a Avenida Juárez, Isla Mujeres, Mexico
Exceptional
76 reviews
9.6
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Most popular services

Non-smoking rooms
Shuttle service
Internet
Safety deposit box
Free Wi-Fi
Pool
Air conditioning
Designated smoking area
Shared kitchen
Daily maid service

Rooms

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Check-in - Check-out

Guests and rooms

2 Adults 0 Children - 1 Room
Select guests and rooms quantity
Adults
2
Children
1
Rooms qty
1
Double Room with Terrace
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Guests: 2
Area: 27 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
Guests will have a special experience as the double room features a pool with a view. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious double room offers air conditioning, a tea and coffee maker, a terrace with city views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Food & Drink:
Tea/Coffee maker, Bottle of water
General:
Safe, Air conditioning, Iron, Fan, Heating, Tile/Marble floor, Trash cans, Smoke Alarm, Fire extinguisher, Key access
Media & Technology:
TV, Flat-screen TV, Streaming service (like Netflix)
Outdoors:
Balcony, Terrace, Outdoor furniture, Outdoor dining area
Kitchen:
Refrigerator, Microwave, Kitchen, Kitchenware, Oven, Stovetop, Toaster, Coffee machine, Dining table, Wine glasses
Living Area:
Sitting area, Dining area
View:
View, City view, Quiet street view
Bedroom:
Wardrobe or closet, Linens
Accessibility:
Upper floors accessible by stairs only
Room Amenities:
Clothes rack, Drying rack for clothing, Socket near the bed, Non-feather pillow
Pool and Spa:
Rooftop pool, Pool with a view, Pool towels
Exclusive services:
Concierge services
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Bidet, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap
Queen Room
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Guests: 2
Area: 27 m²
BedRoom
1 x Queen bed(s) (151-180 cm wide)
Room description:
The pool with a view is a top feature of this double room. Meals can be prepared in the kitchen, which has a stovetop, a refrigerator, kitchenware and an oven. The spacious double room offers air conditioning, a tea and coffee maker, a terrace with city views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Food & Drink:
Tea/Coffee maker, Bottle of water
General:
Safe, Air conditioning, Iron, Fan, Heating, Tile/Marble floor, Trash cans, Smoke Alarm, Fire extinguisher, Key access
Media & Technology:
TV, Flat-screen TV, Streaming service (like Netflix)
Outdoors:
Balcony, Terrace, Outdoor furniture, Outdoor dining area
Kitchen:
Refrigerator, Microwave, Kitchen, Kitchenware, Oven, Stovetop, Toaster, Coffee machine, Dining table, Wine glasses
Living Area:
Sitting area, Dining area
View:
View, City view, Quiet street view
Bedroom:
Wardrobe or closet, Linens
Accessibility:
Upper floors accessible by stairs only
Room Amenities:
Clothes rack, Drying rack for clothing, Socket near the bed, Non-feather pillow
Pool and Spa:
Rooftop pool, Pool with a view, Pool towels
Exclusive services:
Concierge services
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Bidet, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap
Queen Room
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Guests: 2
Area: 22 m²
BedRoom
1 x Queen bed(s) (151-180 cm wide)
Room description:
Guests will have a special experience as the double room provides a pool with a view. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Food & Drink:
Tea/Coffee maker, Bottle of water
General:
Safe, Air conditioning, Iron, Fan, Heating, Tile/Marble floor, Trash cans, Smoke Alarm, Fire extinguisher, Key access
Media & Technology:
TV, Flat-screen TV, Streaming service (like Netflix)
Kitchen:
Refrigerator, Microwave, Kitchen, Kitchenware, Oven, Stovetop, Toaster, Coffee machine, Dining table, Wine glasses
Living Area:
Sitting area, Dining area
View:
View, Garden view, Inner courtyard view
Bedroom:
Wardrobe or closet, Linens
Outdoors:
Terrace, Outdoor furniture, Outdoor dining area
Accessibility:
Upper floors accessible by stairs only
Room Amenities:
Clothes rack, Drying rack for clothing, Socket near the bed, Non-feather pillow
Pool and Spa:
Rooftop pool, Pool with a view, Pool towels
Exclusive services:
Concierge services
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Bidet, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap
Queen Room
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Guests: 2
Area: 18 m²
BedRoom
1 x Queen bed(s) (151-180 cm wide)
Room description:
Guests will have a special experience as this double room offers a pool with a view. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Food & Drink:
Tea/Coffee maker, Bottle of water
General:
Safe, Air conditioning, Iron, Fan, Heating, Tile/Marble floor, Trash cans, Smoke Alarm, Fire extinguisher, Key access
Media & Technology:
TV, Flat-screen TV, Streaming service (like Netflix)
Kitchen:
Refrigerator, Microwave, Kitchen, Kitchenware, Oven, Stovetop, Toaster, Coffee machine, Dining table, Wine glasses
Living Area:
Sitting area, Dining area
View:
View, Garden view, Inner courtyard view
Bedroom:
Wardrobe or closet, Linens
Outdoors:
Terrace, Outdoor furniture, Outdoor dining area
Accessibility:
Upper floors accessible by stairs only
Room Amenities:
Clothes rack, Drying rack for clothing, Socket near the bed, Non-feather pillow
Pool and Spa:
Rooftop pool, Pool with a view, Pool towels
Exclusive services:
Concierge services
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Bidet, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap
One-Bedroom Chalet
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Guests: 4
Area: 56 m²
BedRoom
2 x Full bed(s) (131-150 cm wide)
Room description:
The pool with a view is the standout feature of this chalet. The air-conditioned chalet has 1 bedroom and 1 bathroom with a walk-in shower and a bidet. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. Boasting a terrace with garden views, this chalet also features a tea and coffee maker and a flat-screen TV with streaming services. The unit has 2 beds.
Food & Drink:
Tea/Coffee maker, Bottle of water
General:
Safe, Air conditioning, Iron, Fan, Heating, Tile/Marble floor, Trash cans, Smoke Alarm, Fire extinguisher, Key access
Media & Technology:
TV, Flat-screen TV, Streaming service (like Netflix)
Kitchen:
Kitchenette, Refrigerator, Microwave, Kitchen, Kitchenware, Oven, Stovetop, Toaster, Coffee machine, Dining table, Wine glasses
Outdoors:
Balcony, Patio, Terrace, Outdoor furniture, Outdoor dining area
Living Area:
Desk, Sitting area, Dining area
View:
View, Garden view, Inner courtyard view
Bedroom:
Wardrobe or closet, Linens
Accessibility:
Entire unit located on ground floor, Entire unit wheelchair accessible
Room Amenities:
Clothes rack, Drying rack for clothing, Socket near the bed, Non-feather pillow
Pool and Spa:
Rooftop pool, Pool with a view, Pool towels
Exclusive services:
Concierge services
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Bidet, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap
Deluxe King Room
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Guests: 2
Area: 22 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
Guests will have a special experience as the double room provides a pool with a view. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and an oven. This air-conditioned double room includes a flat-screen TV with streaming services, a private bathroom as well as a terrace with garden views. The unit offers 1 bed.
Food & Drink:
Tea/Coffee maker, Bottle of water
General:
Safe, Air conditioning, Iron, Fan, Heating, Tile/Marble floor, Trash cans, Smoke Alarm, Fire extinguisher, Key access
Media & Technology:
TV, Flat-screen TV, Streaming service (like Netflix)
Kitchen:
Refrigerator, Microwave, Kitchen, Kitchenware, Oven, Stovetop, Toaster, Coffee machine, Dining table, Wine glasses
Living Area:
Sitting area, Dining area
View:
View, Garden view, Inner courtyard view
Bedroom:
Wardrobe or closet, Linens
Outdoors:
Terrace, Outdoor furniture, Outdoor dining area
Accessibility:
Entire unit located on ground floor, Entire unit wheelchair accessible
Room Amenities:
Clothes rack, Drying rack for clothing, Socket near the bed, Non-feather pillow
Pool and Spa:
Rooftop pool, Pool with a view, Pool towels
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Bidet, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap
Superior Studio
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Guests: 4
Area: 56 m²
BedRoom
2 x Queen bed(s) (151-180 cm wide)
Room description:
This studio's standout feature is the pool with a view. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The spacious studio offers air conditioning, a tea and coffee maker, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Food & Drink:
Tea/Coffee maker, Bottle of water
General:
Safe, Air conditioning, Iron, Fan, Heating, Tile/Marble floor, Trash cans, Smoke Alarm, Fire extinguisher, Key access
Media & Technology:
TV, Flat-screen TV, Streaming service (like Netflix)
Kitchen:
Kitchenette, Refrigerator, Microwave, Kitchen, Kitchenware, Oven, Stovetop, Toaster, Coffee machine, Dining table, Wine glasses
Living Area:
Desk, Sitting area, Dining area
Outdoors:
Patio, Terrace, Outdoor furniture, Outdoor dining area
View:
View, Garden view, Inner courtyard view
Bedroom:
Wardrobe or closet, Linens
Accessibility:
Upper floors accessible by stairs only
Room Amenities:
Clothes rack, Drying rack for clothing, Socket near the bed, Non-feather pillow
Pool and Spa:
Rooftop pool, Pool with a view, Pool towels
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Bidet, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap
Deluxe King Suite
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  • The Mermaid and The Pearl Boutique Hotel - Deluxe King Suite - 19
  • The Mermaid and The Pearl Boutique Hotel - Deluxe King Suite - 20
  • The Mermaid and The Pearl Boutique Hotel - Deluxe King Suite - 21
  • The Mermaid and The Pearl Boutique Hotel - Deluxe King Suite - 22
Guests: 2
Area: 46 m²
BedRoom
1 x King bed(s) (181-210 cm wide)
Room description:
The pool with a view is a top feature of this suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bidet. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and an oven. Boasting a terrace with pool views, this suite also features a tea and coffee maker and a flat-screen TV with streaming services. The unit has 1 bed.
Food & Drink:
Tea/Coffee maker, Bottle of water
General:
Safe, Air conditioning, Iron, Fan, Heating, Tile/Marble floor, Trash cans, Smoke Alarm, Fire extinguisher, Key access
Media & Technology:
TV, Flat-screen TV, Streaming service (like Netflix)
Kitchen:
Kitchenette, Refrigerator, Microwave, Kitchen, Kitchenware, Oven, Stovetop, Toaster, Coffee machine, Dining table, Wine glasses
Outdoors:
Balcony, Patio, Terrace, Outdoor furniture, Outdoor dining area
Living Area:
Desk, Sitting area, Dining area
View:
View, Pool view
Bedroom:
Wardrobe or closet, Linens
Accessibility:
Upper floors accessible by stairs only
Room Amenities:
Clothes rack, Drying rack for clothing, Socket near the bed, Non-feather pillow
Pool and Spa:
Rooftop pool, Pool with a view, Pool towels
Physical distancing:
Single-room AC for guest accommodation
Cleanliness & disinfection:
Hand sanitizer
Bathroom Facilities:
Shower, Hairdryer, Free toiletries, Toilet, Bathtub or shower, Bidet, Towels, Toilet paper, Walk-in shower, Shampoo, Conditioner, Body soap

Traveler's reviews

9.6
Exceptional
76 reviews
Staff
9.77
Facility
9.53
Cleanliness
9.67
Comfort
9.83
Location
9.83
Price quality
9.69

Area Info

What's nearby
Unidad Deportiva Lombardo Toledano
14 km
Parque de la Región 236
15 km
Albercas Puerto
16 km
Parque Infantil del DIF
16 km
La Rejoyada
17 km
Parque de la S m 27
17 km
Parque de la S m 29
18 km
Parque las Palapas
18 km
Parque Ecológico Ombligo Verde
18 km
Parque de la S m 31
18 km
Restaurants & cafes
La Esquina - Food, Bakery & Bar
100 m
Rock Bar
50 m
Scorpio Bar
50 m
Isla Burger
30 m
Café Cito
10 m
Los Portales
20 m
Beaches in the Neighborhood
Paraiso Beach
6 km
Pescador Beach
6 km
Isla Mujeres Beach
950 m
Norte Beach
100 m
El Cocal Beach
350 m
Closest airports
Playa del Carmen National Airport
85 km
Cancún International Airport
34 km
Public transport
Cancun Bus Station
16 km

Facilities - The Mermaid and The Pearl Boutique Hotel

Activities
  • Fishing
  • Massage
  • Diving
  • Snorkeling
  • Back massage
  • Neck massage
  • Foot massage
  • Couples' massage
  • Head massage
  • Hand massage
  • Full-body massage
  • Yoga classes
  • Bar crawls
  • Walking tours
  • Bike tours
  • Themed dinners
  • Tour or class about local culture
  • Cooking class
  • Live music/Performance
Services
  • Airport shuttle
  • Laundry
  • Express check-in/out
  • Tour desk
  • Fax/Photocopying
  • Baggage storage
  • Concierge
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
  • Shared lounge/TV area
  • Daily housekeeping
  • Grocery deliveries
  • Shuttle service
General
  • Non-smoking rooms
  • Family rooms
  • Safe
  • Smoke-free property
  • Air conditioning
  • Designated smoking area
  • Wifi in all areas
Outdoors
  • Terrace
  • Outdoor pool
  • Sun deck
  • Outdoor pool (year-round)
  • Outdoor furniture
Safety & security
  • Key access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Cleanliness & disinfection
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Access to healthcare professionals
Pool and Spa
  • Rooftop pool
  • Beach chairs/Loungers
  • Beach umbrellas
  • Swimming pool
Internet
  • Internet
  • Wifi
  • Free Wifi
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
Food & Drink
  • Wine/Champagne
  • Coffee house on site
Transportation
  • Airport pickup
  • Airport drop-off
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
Kitchen
  • Shared kitchen
Entertainment & Family Services
  • Board games/Puzzles

House Rules

Check-in:
15:00
Check-out:
10:30

The Fine Print

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian. This property does not accommodate bachelor(ette) or similar parties.

Frequently Asked Questions

What are the check-in and check-out hours at The Mermaid and The Pearl Boutique Hotel?

Check-in starts at 15:00 and check-out is until 10:30.

What room categories does The Mermaid and The Pearl Boutique Hotel offer?

At The Mermaid and The Pearl Boutique Hotel, guests can choose from room types such as Double Room with Terrace, Queen Room, One-Bedroom Chalet and Deluxe King Room.

Are there any good restaurants close to The Mermaid and The Pearl Boutique Hotel?

For dining nearby, guests can visit La Esquina - Food, Bakery & Bar (100 m).

Can guests use the pool at The Mermaid and The Pearl Boutique Hotel?

Guests can enjoy multiple pools on site at The Mermaid and The Pearl Boutique Hotel, such as outdoor pool (year-round) and rooftop pool.

Does The Mermaid and The Pearl Boutique Hotel provide airport transfers?

Transfers between the airport and The Mermaid and The Pearl Boutique Hotel are available for an extra charge.

Does The Mermaid and The Pearl Boutique Hotel offer any relaxation or wellness services?

The accommodation features various wellness options, including Back massage, Neck massage, Foot massage, Couples' massage, Head massage, Hand massage and Full-body massage.

What can guests explore in the area near The Mermaid and The Pearl Boutique Hotel?

The area offers several landmarks, including Monumento (13.1 km), Parque las Palapas (13.5 km), Parque Infantil del DIF (12.7 km) and Parque de la S m 29 (14.4 km), which are easily reachable from the property.

What is the location of The Mermaid and The Pearl Boutique Hotel?

The Mermaid and The Pearl Boutique Hotel is located at the following address: 25a Avenida Juárez, Isla Mujeres, Mexico.

How much does it cost per night to stay at The Mermaid and The Pearl Boutique Hotel?

The nightly rate at The Mermaid and The Pearl Boutique Hotel starts from MX$1,589.

Are any meals included in the stay at The Mermaid and The Pearl Boutique Hotel?

Guests can add breakfast to their stay at The Mermaid and The Pearl Boutique Hotel for MX$490.98 per guest.

Which languages do the staff at The Mermaid and The Pearl Boutique Hotel speak?

Guests will find it easy to communicate at The Mermaid and The Pearl Boutique Hotel thanks to staff who speak English, Spanish and French.

Are any entertainment programmes available during the stay at The Mermaid and The Pearl Boutique Hotel?

The accommodation provides a range of entertainment activities, including Themed dinners, Tour or class about local culture, Cooking class and Live music/Performance.

Does The Mermaid and The Pearl Boutique Hotel offer services or amenities for children?

Guests can make use of board games provided at the property.

How long does it take to reach The Mermaid and The Pearl Boutique Hotel from the airport?

Travel time between Playa del Carmen National Airport and The Mermaid and The Pearl Boutique Hotel is about 5 minutes.

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